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As I was tooling around Powerlink today I noticed some analysis tools under <Support><Product and Diagnostic Tools><Environment Analysis Tools>. Specifically, they were oriented toward the following:  Celerra Health Check, Host Environment Analysis Tools, and Switch Analysis Tools.

What’s nice about these tools is that you can upload pertinent support script outputs and generate what is a complete analysis of that device or host.  On top of that it alerts you to potential problems and provides recommendations where needed. Here are the specifics around each, Note–all require a logon to Powerlink..

• Celerra Health Check
  • Method used to generate output file -
    • collect_support_materials, talked about here
  • Specifics-
    • Displays information about the Celerra Linux operating system, NAS version and model, control station configuration and file systems, data mover configuration, filesystems, interfaces and utilization, and backend checks.
    • Provides notices and warnings of potential problem areas where appropriate
    • Provides recommendations, where appropriate
• Host Environment Analysis Tool (HEAT)
  • Method used to generate output file -
    • EMC Grab and EMCReports depending on the OS
  • Specifics
    • Processes the output of the EMCReports script for Windows 2000 and Windows 2003 hosts and performs the following functions:
      • Displays information about the host, memory details, IRQ levels, Windows services, network adapters, disk drives, file system alignment, SCSI, drivers, host bus adapters, installed software and hot-fixes, EMC PowerPath and Solutions Enabler, Symmetrix, CLARiiON, Celerra software, device mapping and application and event log checking.
      • Checks versions of system drivers, HBA drivers and firmware, EMC PowerPath and Solutions Enabler software, volume management software, EMC Disk Array software against the latest versions that are EMC Supported.
      • Provides notices and warnings of potential problem areas where appropriate.
      • Provides recommendations where appropriate.
    • Process the output of the EMCGrab scripts for AIX, HP-UX, Linux, Tru-64/OSF1, and Solaris hosts and performs the following functions:
      • Displays information about the host, OS, OS patches, host bus adapters, multipathing, drivers, file systems, installed volume management software, EMC PowerPath and Solutions Enabler software, Symmetrix, Clariion, Celerra software, device mapping and application and event log checking.
      • Checks versions of system drivers, hba drivers and firmware, EMC PowerPath and Solutions Enabler software, volume management software, EMC Disk Array software against the latest versions that are EMC Supported.
      • Provides notices and warnings of potential problem areas where appropriate.
      • Provides recommendations where appropriate.
• Switch Analysis Tool (SWAT)
  • Method used to generate output file -
    • Depending on the Switch Vendor
      • • a supportshow from a Brocade switch, or
        • a show tech-support details from a Cisco switch, or
        • a Data collection from a McData switch
  • Specifics
    • Displays information about the switch properties, effective configuration, name server entries, port statistics, fabric OS file system, zone checks, environment, memory, licensing, VSAN and some logging checks.
    • Provides notices and warnings of potential problem areas where appropriate.
    • Provides recommendations where appropriate.

Considering this whole process is web based you simply browse to the output file and select upload. The output is analyzed, an HTML report is generated and emailed to you. How is that for service!